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World Economic Forum – ‘Patient-First’ Tech Innovations Can Boost Healthcare Access, Tackle Workforce Shortages and Burnout

World Economic Forum – ‘Patient-First’ Tech Innovations Can Boost Healthcare Access, Tackle Workforce Shortages and Burnout

  • Rise in healthcare spending has fast-tracked progress in telehealth, vaccines and precision medicine, but businesses and policy-makers must tackle worker burnout and boost access to health
  • A new report, Global Health and Healthcare Strategic Outlook, addresses misinformation, funding challenges, mental health, inequities, workforce shortages, supply chains, climate impacts and macroeconomic instability
  • The fastest vaccine development in history demonstrated enormous potential of public-private partnerships and outcomes-based regulation; case studies show us how to harness such efforts for equity
  • Read the report here. For more information, visit Share on social media using hashtag #wef23

Geneva, Switzerland, 9 January 2023 – The shortage of healthcare workers could rise to 10 million by the end of the decade, affecting access to care, inequities and treatment of mental health. A new report published by the World Economic Forum, Global Health and Healthcare Strategic Outlook, offers business and policy-makers a blueprint for more sustainable, resilient healthcare systems rather than accepting trade-offs of efficiency over social fairness.

Launched in the run-up to the World Economic Forum Annual Meeting 2023 in Davos-Klosters, the report presents case studies in four areas that can drive change: equitable access and outcomes; healthcare systems transformation; technology and innovation; and environmental sustainability.

“The pandemic brought remarkable progress for development and delivery of medicines. We now need to focus on long-term system change to stop health services deteriorating in the face of economic crises. Businesses and policy-makers must think beyond false trade-offs of efficiency over social fairness and harness the power of public-private partnerships and outcomes-based regulation to drive healthy equity by the end of the decade,” said Shyam Bishen, Head of Health & Healthcare, World Economic Forum.

The Annual Meeting will convene more than 2,700 leaders from business, government and civil society. Leaders from healthcare organizations will focus on driving public-private partnerships for better health outcomes.

The report, prepared with L.E.K. Consulting, highlights the pandemic’s disruptions such as a 25% drop in coverage of essential health services. This resulted in compound impacts on vulnerable populations and minority communities, especially in low- and middle-income countries. More specifically, COVID-19 put extra strain on healthcare systems, disrupted global supply chains of essential products and pushed overburdened care providers to breaking point.

“This strategic outlook is important as it unites stakeholders across different sectors, industries and geographies to a shared vision for health and healthcare in 2035. The outlook identifies a range of levers available to realize this vision and also sets near- and medium-term goals for public and private stakeholders to inspire and catalyse change from now,” said Adrienne Rivlin, Partner, L.E.K. Consulting.

“The threat of violence and burnout are real and is one of the contributors as to why doctors are considering other professions,” said Kashish Malhotra, Physician, Department of Internal Medicine, Dayanand Medical College and Hospital, North India

To improve access and narrow the global health disparity gap, the report urged healthcare leaders to allocate funds disproportionately towards alternative care models and to include more representative clinical trials across low- to middle-income countries.

As healthcare systems seek to adapt and evolve, innovations frequently outpace regulatory change. On top of this, public regulations vary by jurisdiction and the lack of common standards across the global industry erodes trust, inhibits reimbursements and slows the sector’s return to pre-pandemic stability. Meanwhile, the private sector is stymied by fragile and disrupted supply chains, while a go-it-alone business mindset further slows healthcare’s systemic transformation.

“Too often we see many companies trying to find the path through the forest themselves and each of them getting lost and not learning from one another,” said Jeff Allen, Chief Executive Officer, Friends of Cancer Research. “Public-private partnerships help bridge this divide to find solutions to common problems in a shorter time.” Service delivery value is worth more than volume, the report argues. To incorporate prevention, healthcare policy should be linked to consistent and measurable outcomes since what is efficient is not always what is most effective.

On partnerships for innovation, the pandemic accelerated a technological tipping point in digital health and telemedicine. This can be expanded to other areas of healthcare. With a Wi-Fi signal and better digital access, a rural patient can consult with a health worker from a nearby city or halfway around the world. “People want on-demand healthcare,” said Jisella Veath Dolan, Chief Global Advocacy Officer, Honor + Home Instead“We want greater accessibility to real-time answers.”

Remote care empowers both patient and worker. It improves convenience, adherence and access to information across geographies. By reducing the need for traditional infrastructure, costs per patient fall. And telehealth goes beyond online consultation. Artificial intelligence (AI) and robotics further support clinical decisions, home diagnostics, home-administered drug delivery systems and patient monitoring devices. By harmonizing data use, Dolan said, “physicians are building better relationships with patients through telehealth and we are seeing greater uptick in usage by older adults.”

The pandemic demanded emergency responses. However, according to the new report, medical triumphs are too often reactive “cures” to the communicative zoonotic diseases that could have been prevented at far lower costs. To preserve health and save lives, a higher return on investment comes from clean air, safe water and healthy biodiversity.